Cancel Apivia by registered letter
Under French infra-annual termination rules, you can leave your Apivia health insurance at any time after one year of membership. A registered letter with proof of receipt is the safest way to date your request.
Where to send your letter
Send your letter to the cancellation department shown on your latest Apivia invoice or in your customer area.
Always check the cancellation address on your latest invoice or in your customer area before sending: customer service addresses can change.
Notice period
Cancellation takes effect one month after Apivia receives your request.
Your rights
- Infra-annual termination: after one year of membership, you can cancel your Apivia health cover at any time, free of charge.
Cancel Apivia in 4 steps
- 1Personalise the letter template with your Apivia customer references.
- 2Set the cancellation department as the recipient.
- 3We print and post your registered letter with proof of receipt the same day.
- 4Track delivery and keep the proof of receipt as evidence.
Letter template
This template is written in French: these letters are meant for French recipients (La Poste, administrations, companies).
[Votre Prénom Nom] [Votre adresse] [Code postal, Ville] [Nom de la mutuelle] [Adresse de la mutuelle] [Code postal, Ville de la mutuelle] À [Votre Ville], le [Date] Objet : Résiliation de mon contrat de complémentaire santé n° [Numéro de contrat] Madame, Monsieur, Par la présente, je vous demande de résilier mon contrat de complémentaire santé n° [Numéro de contrat]. Mon contrat étant en cours depuis plus d'un an, je fais valoir mon droit à la résiliation infra-annuelle. La résiliation prendra effet un mois après la réception de ce courrier. Je vous remercie de me confirmer la date d'effet et de me rembourser les cotisations perçues au-delà de cette date, sur le compte dont le RIB est joint. Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées. [Signature]
Frequently asked questions
How do I cancel Apivia?
Send a registered letter with proof of receipt to the Apivia cancellation department, stating your customer references and the effective date you want. MaisonMail prints and posts the letter for you, online.
Where do I send the Apivia cancellation letter?
Send your letter to the cancellation department shown on your latest Apivia invoice or in your customer area.
What is the notice period to cancel Apivia?
Cancellation takes effect one month after Apivia receives your request.
Ready to cancel Apivia?
Fill in the template — we print and post the registered letter with proof of receipt for you.
from 11,89 €Printing, envelope & postage included
More cancellations — Health insurance
These templates are provided for guidance only. Adapt them to your situation and verify the legal requirements applicable to your procedure.