GDPR & Data Protection
Privacy & Cookies
We respect your privacy. Learn how we protect your data under the GDPR and European law.
Our commitment
MaisonMail is committed to protecting the confidentiality of your personal data. This policy explains what data we collect, why we collect it, and how we protect it under the GDPR and French data protection law.
Information required to operate the service
Personal data collected
Identification data
- First and last name
- Email address
- Postal address (sender/recipient)
Technical data
- IP address
- Browser type
- Visited pages and timestamps
Maximum security for your PDF files
Document protection
🔒 End-to-end encryption
Your PDF documents are encrypted during upload and remain secure throughout the process. They are transmitted exclusively to our printing partner for dispatch.
48h
Automatic deletion after dispatch
AES-256
Encryption standard
EU
European hosting
Transparency about tracking technologies
Use of cookies
Essential cookies
Always activeRequired for operation
- User session and authentication
- Language preferences
- Security and fraud protection
Analytics cookies
OptionalService improvement
- Anonymized navigation statistics
- Site performance
- Improving user experience
In accordance with European regulations
Your GDPR rights
Right of access
Obtain a copy of your data
Right to rectification
Correct your information
Right to erasure
Delete your data
Right to restriction
Restrict processing
Exercise your rights
To exercise your rights or ask any questions about your personal data, contact our Data Protection Officer:
[dpo@maisonmail.fr]
Retention period
Complaint with the CNIL
If you believe your personal data is processed in violation of the GDPR, you have the right to file a complaint with the CNIL (French Data Protection Authority).
CNIL
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
www.cnil.fr
Last updated: 19 March 2026